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Privacy Policy

OUR COMMITMENT TO YOU

You are at the heart of everything we do. Our goal is to maintain your trust and confidence by handling your personal information with care, respect, and transparency.

 

This Privacy Policy explains the information we collect, how we use it, and your rights in relation to that information. By visiting www.tytavisuals.com or interacting with our services, you consent to the practices described below.

WHAT INFORMATION WE COLLECT & WHERE IT COMES FROM

We may collect the following types of information:

 

1. Information you provide to us

 

  • When you fill out forms, contact us via email, or communicate with us by phone.

  • Examples: your name, email address, phone number, event details, or billing information if booking services.

 

2. Information we collect automatically

 

  • When you visit our website, we may collect technical data such as IP address, browser type, device, operating system, and pages visited.

  • Interaction data such as clicks, scrolls, and navigation behavior may also be collected.

 

3. Information from third parties

 

  • We may receive data from partners, analytics providers, or other sources to help improve our services and marketing.

HOW WE USE YOUR INFORMATION

We use your data for purposes including:

 

  • Processing bookings and providing our videography services.

  • Responding to inquiries and providing customer support.

  • Improving our website, services, and content.

  • Sending updates, marketing materials, or promotions (where you’ve consented).

  • Personalising your experience and recommendations.

  • Protecting our business and customers, including fraud prevention and compliance with the law.

WHO WE SHARE YOUR DATA WITH

We may share your information with:​

 

  • Service providers who help us operate, such as payment processors, cloud services, or analytics providers.

  • Event partners or vendors related to your bookings.

  • Legal or regulatory authorities if required by law.

  • Third parties in the event of a business sale or transfer of assets.

 

We do not sell your personal data. Aggregate data may be shared with advertisers or partners without identifying individuals.

YOUR CHOICES & RIGHTS

You have the right to:​

 

  • Access the information we hold about you.

  • Request corrections or updates.

  • Object to or restrict processing, including marketing communications.

  • Request deletion of your personal data where legally allowed.

  • Withdraw consent for marketing at any time via email or the unsubscribe options in communications.

 

To exercise your rights, contact us at privacy@tytavisuals.com.

COOKIES & TRACKING

We use cookies to enhance your website experience, personalize content, and improve our services. You can adjust cookie settings or opt out using your browser controls. For more details, see our Cookie Policy.

HOW WE KEEP YOUR INFORMATION SAFE

  • We implement strict security measures to protect your data.

  • Your information is retained only as long as necessary to provide services or comply with legal obligations.

  • In certain cases, your data may be processed or stored internationally, but only with appropriate safeguards in place.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page, and if required, you will be notified via email.

CONTACT US

For questions, concerns, or to exercise your data rights, reach out to our Privacy Officer at:

 

privacy@tytavisuals.com

 

We will do our best to address your requests promptly.

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